Job Description

Patient Accounts Representative / Cashier




Day shift

80 Hours per Pay

Job Details:
- 1-2 yrs experience preferred
  • Position Summary
    • The Patient Accounts Representative / Cashier will be the primary person to handle all incoming money to the facility. He/She will be responsible for categorizing money received, posting entries in the computer, balancing the day's income as well as preparing and taking the deposit to the bank.
  • Qualifications
    • High School Diploma.
    • Computer Literate.
    • Prior cashier work and data entry is necessary.
    • Prior clerical experience in a medical setting is preferred.
  • Essential Functions of the Job
    • Completes tickler follow up in a timely manner. The expectation is that the work will be completed monthly.
      • Exceeds = completed within 2 weeks
      • Meets = completed within 2-4 weeks
      • Needs Improvement = completed over 30 days
    • Interact with staff to ensure we are here for our customers.
    • Sort all incoming mail.
    • Responsible for categorizing incoming money into ledger sheet for distribution. Also verifies all incoming money from all departments.
    • Responsible for balancing the days cash receipts.
    • Maintain cash box. Ensuring that the box balances daily and has adequate money to make change for patient payments.
    • Prepares bank deposit daily.
    • Pick up mail from post office and deliver deposit to bank daily.
    • Maintain supply inventory for Fiscal Services.
    • Take minutes at department meeting and distribute. Minutes must be completed and forwarded to the Committee Chair (Department Manager) for signature (with a copy to the Senior Manager) within 7 business days of the meeting. The Department Manager / Senior Manager will maintain an average completion time for each fiscal year. An employee will exceed the standard if their annual average is less than 6 days. Six to 8 days will meet the established criteria. If the average is greater than 8 days, this will constitute a needs improvement for this function.
    • Cross-train to help with billing functions.
    • Ensures secondary billing and follow up is done timely. Measures for annual write offs due to accounts not being taken care of.
      Exceeds = <$5,000
      Meets = $5,001 - $10,000
      Needs Improvement = >$10,000
    • Resolve credit balances.
      Exceeds = < 30 days
      Meets = 30 - 90 days
      Needs Improvement = > 90 days
    • Other duties as assigned.

Job Code:


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